Fonax offered the best solution for our Hotel of over 50 rooms, leveraging on the existing wiring to deploy a Cloud IP Based hotel solution that is super affordable and reliable. Now our guests have great service and it did not affect our Budget at all!
Our company uses Fonax's Cloud Telephony solution since the beginning and he have grown over the years aking with them. They offer an excellent way to keep control of our communications and also saving Us a lot of money in the process. Some of the most important modules for Us is the call recording module, which keeps record of everything we talk to our customers in a secure cloud environment.
Our company has officers in the West Coast USA and Europe. With Fonax's great Contact Center solution we have been able to seamlessly operate in the US. Europe and Latin America, greatly improving our response times and options for our custumers.
Fonax has allowed Us to make some drastical improvements in our communications also including some important savings for our budget, including the possibility for remote work and state-of-the-art technology.
Fonax Cloud Services is the best solution in the market for our type of corporation. We have offices in the US and staff working locally and remotely. With Fonax Cloud we had been able to quickly implement a very established company that provides great services in Florida and we recommend Fonax Cloud to companies of all sizes, since we have been growing every year and Fonax has been growing with US as needed.
With Fonax's advanced capabilities we have been able to improve our service to our patients. Our after hours on-call doctors can now receive their messages from our patients via text message (SMS) and using the corporate number instead of their private number, great service!
We have been Fonax customers for over 7 years now and are more than happy with their great solutions in general. We have staff on-prem and with remote work and we all work as a very good team, thanks to Fonax's Cloud Telephony solution and their Contact Center – Call Queue module. I'm able to pull recordings for quality assurance and upload pre-recorded messages to educate our patients as they wait. The support and customer service is second to none, we will recommend them forever!
