Frequently Asked Questions
VoIP (Voice over Internet Protocol) lets you access phone service over the internet. Calls are no longer dependent on old traditional phone lines. VoIP achieves greater functionality at a lower cost for businesses. This innovation means that communication expenses are much cheaper than traditional phone service. Many business owners report cost savings up to 70% after switching to phone service to VoIP. These modern phone systems include many business features that boost productivity and revenue.
This also means that you can connect your phone anywhere in the world wherever you have internet connectivity and your line will act as if you were connected locally in the US, being able to make and receive calls locally as well.
With over 20 years in the market, FONAX is one of the leading companies in the industry with thousands of satisfied customers and a top rated quality ofservice
FONAX helps thousands of businesses across nearly every industry
communicate with their customers. Not only will its VoIP phone system lower costs, but it offers an array of very important features, including:
- Voice, chat, and SMS
- Productivity tools and reports
- Voicemail-to-email/SMS
- Call recordings for all calls
- On-hold music and messages
- Conference calls
- CRM Integrations and third party systems integrations
- Automated Voice Menus (IVR) with time/date sensitive behaviors
- Remote work for you or your staff in order to save costs and improve efficiency
Your requirements depend on how many employees you have and the features you need. FONAX has been able to satisfy the needs of tried-and-true businesses for more than 20 years. Some aspects you want to look for, include:
- Cost: Calling plans with unlimited features and no extra hidden costs
- Service: Will you need to be able to contact support during your business hours?
- Coverage Area: Does the VoIP provider offer calling capabilities where you operate?, do they offer local numbers and national lines?
- Users: Does your VoIP provider give you the ability to manage service for multiple users?
- Functionality: What requirements does your business have that VoIP can fulfill?, like SMS with customers, voicemail to email or to SMS, multi Voice Menu features, integration with your current CRM, etc.
FONAX provides the best options in regards to pricing and flexibility with a typical office starting at $19.95 a month per extension in an office of 4 people or more.
We also provide additional local numbers for $5 a month and also Toll Free (National) numbers starting at $24.95 a month
Yes, FONAX provides conference calling capabilities for up to Twenty (20) participants.