Frequently Questions


Why Fonax?
Because we offer a more efficient, full-featured phone system that could grow with you, offering remote global extensions, cut costs, without hassle of purchasing and maintaining the expensive equipment. All this, with the benefits of a corporate system working for your SOHO.
How to maximize the return ON investment?
Implementing Fonax in your office is the right option for you. The Fonax Solution focuses on what you need to make your communication affordable, simple and global lowering your overall costs.
Do you also offer Mobile solutions?
Fonax mobility features embrace the cell phone. There is more than a redirection timeout to the cell phone. The PBX offers you features that make it possible to do more business when your users are on the road and free up some extra time for them. The product features several models in which the user may decide to forward the call to voice mail, an assistant, or the user's cell phone, even make the connection with a remote soft phone and include the capabilities to send voicemails to a number of locations so that they can be accessed on the road.
How Fonax Works?
Our Company combined the best of TDM (traditional phones service) and VOIP (voice over IP). This means that features of each technologies are available to us taking advantage and lower the cost in the communication. This Unique Service allow all users to connect to the Fonax System using a soft-phone handled in the same way as a desktop phone in the office area, so users, while at home or traveling, can check voicemail, make internal calls or take advantage of negotiated long distance rates. Fonax IP-PBX offers a much safer way to enjoy the benefits of VoIP and TDM service while reducing communication cost and network maintenance.
Is Internet Connection Required?
You need to have an average business-class cable modem connection, With a Static IP Address, or a Public IP Address.
Support Multiple Locations?
Yes, we Unify Multiple Locations into Single Phone Network.
Is some Wiring required?
No, we use the same Network wiring of your computers.
Can I Use My existing Phones?
No, we use the same Network wiring of your computers.
Can I Access the Service from my Cell phone outside of my office?
Yes, through the access phone numbers you will be able to has access your call plans.
Can I use a mobile phone on International trips?
The phones work everywhere in the world as long as you have internet access.
Software Updates?
We proactively monitor and maintain your system around the clock, and make sure that you're always up to date with the latest features and upgrades ... FREE!.